Error code

Point to check

DM01

PC09

Payment method - Credit Card Country mismatch

TS01,TS21

& any 3DS

The card attempting payment should be a card registered in the card brand's system to enable 3DS payment.

8373

It happens when the customer's credit card company refuses the transaction, not our system.

PC36

It occurs when you try to make a payment with a payment method or a payment currency that is not set up in your account.

TL16

This is an error code that occurs when you try to pay more than 5 times you can pay in a month with the same IP.

Please send us inquiry with screenshot in this case.

X000

Appears when the customer's card issuer refuses the transaction, not our system