TesterKorea takes responsibility for the shipments of our orders.

If you have problems in delivery, please inform us with 1:1 Q&A at MY-PAGE.
We will quickly take an action to resolve it.

Customs duty is the recipient’s responsibility.

Please note that your parcel may be subjected to the customs of your country when it arrived in. And the customs duty is the recipient’s responsibility.

Choosing a Shipping Method

You can choose your preferred shipping method on the Shipping Method page during the checkout process.

TESTERKOREA offer various shipping methods as follows:

FedEX - 4 Days ~ 8 Days

• Door to door service.
  
• Track your order all the way into your home.
• Up to 20kg per 1 package.
• Tester Korea provides registration number to all parcels to ensure the safety of parcel’s delivery.

• The fee and countries available for FedEX can be adjusted without the prior notice.
• FedEX restrictions(package size and length, etc) can vary depending on countries.
• FedEX fee does NOT included customs, duties and taxes, which might be levied in your country.
• Prohibited or restricted items are illegible for overseas shipping such as flammable(spray type, burner, etc,.)
• perishable foods, weaponry, goods with excessive volume or weight, illegal items(imitation, etc)

DHL - 4 Days ~ 8 Days

• All-in-one cost, including packing and material costs.
• Door to door service.
• Track your order all the way into your home.
• Up to 10kg per 1 package.
• Tester Korea provides registration number to all parcels to ensure the safety of parcel’s delivery.
• PORTUGAL is to suspend customs clearance.

• The fee and countries available for DHL can be adjusted without the prior notice.
• DHL restrictions(package size and length, etc) can vary depending on countries.
• DHL fee does NOT included customs, duties and taxes, which might be levied in your country.
• Prohibited or restricted items are illegible for overseas shipping such as flammable(spray type, burner, etc,.)
• perishable foods, weaponry, goods with excessive volume or weight, illegal items(imitation, etc)

EMS(Express Mail Service) - 4 Days ~ 8 Days

• All-in-one cost, including packing and material costs.
• Door to door service.
• Track your order all the way into your home.
• Up to 27kg per package.
• If parcel's weight over 27kg, It will divide 2 Box (30kg = 27kg 1 box + 3kg 1 box = 2box)
• Tester Korea provides registration number to all parcels to ensure the safety of parcel’s delivery.

• EMS restrictions(package size and length, etc) can vary depending on countries.
• Please refer to local EMS office or website before you order it.
• EMS fee does NOT included customs, duties and taxes, which might be levied in your country.
• Prohibited or restricted items are illegible for overseas shipping such as flammable(spray type, burner, etc,.)
• perishable foods, weaponry, goods with excessive volume or weight, illegal items(imitation, etc)

K-Packet - 1~8 Weeks

• This is new post service which is appropriate for small package (1.7kg maximum).
• This is slower than EMS, but It's very economical shipping method.
• Tester Korea provides registration number to all parcels to ensure the safety of parcel’s delivery.
• Shipping period is very different depending on country.

Air Parcel - 1~5 Weeks

• Tester Korea provides registration number to all parcels to ensure the safety of parcel’s delivery.