<Payment &Errors>
Tester Korea is using Paypal & Eximbay for the payment.
There might be several issues when making order.
Please check below Error Code and information.
If you still have a problem for payment after reviewing your credit card,
please leave the message to
Our 1:1 customer service.
|
Error code |
Point to check |
|
DM01 PC09 |
Paymethod, CardCountry mismatch |
|
TS01,TS21 & any 3DS |
The card attempting payment should be a card registered in the card
brand's system to enable 3DS payment. |
|
8373 |
It happens when the customer's credit card company refuses the
transaction, not our system. |
|
PC36 |
It occurs when you try to make a payment with a payment method or
a payment currency that is not set up in your account. |
|
TL16 |
This is an error code that occurs when you try to pay more than 5
times you can pay in a month with the same IP. Testerkorea will prove this issue
with PG company when we get request. |
|
X000 |
Appears when the customer's card issuer refuses the transaction,
not our system |
**What is
the 3DS service?
3DS service is a system in which the customer must complete a
self-certification process when making a payment is made.
Enter your card information, go through the authentication process and approve it
-> customer
enters the disposable number they received on their mobile phone into the
payment window
Payment process is a bit cumbersome, but In the case of overseas cards (Visa, Master, JCB, Amex),
there is a system called Chargeback, so the cardholder can directly request a refund from the credit card company.
EXIMBAY is designed to give comprehensive online payment method for global internet shoppers. (provides VISA, MasterCard, JCB, Unionpay, Alipay, American Express, Yandex, Molpay, WeChat)
We also take security very seriously indeed, so your details will be safe with us.
Available for purchases over KRW 500,000
Please transfer within 7 days. If not, your order can be canceled.
We are going to pack your order after confirmation of your payment.
Please send us the receipt of the bank transaction by email which clearly indicate the amount, sender's name and date when you complete your payment.
Available for USD, EUR, RUB, THB
| 1 | SHINHAN BANK | 180-011-659900 | Yeoksam-yeok Banking center | BLUEWHALE Co.,Ltd (Testerkorea) | SHBKKRSE | USD, EUR, RUB, THB JPN |
