lee sam woo06/01/2022 09:11:49 AM
Do you have trouble with credit card payment?
There are many reasons of payment failure.
(you can check detail from here : https://testerkorea.com/Guide/payment)
Recent economic restriction against Russia is also giving big effect too.
We cannot control those issues, so we prepare new payment method.
WISE : https://wise.com/
World wide money transfer service (Russia is not available here)
Korona Pay : https://koronapay.com/
Especially easy and free for Russian customer.
Both are trustful & easy online money transfer service.
If you want to make an order but keep suffering with payment failure, please follow this step.
1. Checkout order and proceed until payment screen
Please go through until payment page and choose ‘Visa Card’ as payment method.
And click ‘Cancel’ button on payment page.
2. Please send us email with your order number.
After the 1st step, you can see new order number has created on your “MYPAGE”
Please send email [ firstname.lastname@example.org ] with your order number, and payment method that you want to use.
We need to give personal information to make payment, so only can give it via email.
Sorry for the inconvenience on the process, and we are trying to import those payment solution into our webpage.
3. Setup the payment with WISE / Korona Pay
Please register at the service and setup the payment with the information that we send.
We will change the order status when we check the payment, and reply you via email.
We are always trying to provide better experience to our customers.
Please feel free to give us your opinion through email or 1:1 Q&A.