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[NOTICE] Post-Office delivery problem of worldwide

[TesterKorea] Manager

03/05/2020 02:07:44 AM

Post-office worldwide service is not smooth due to COVID-19 problem.

even available countires may be delayed about 1~3 weeks additionally after arrival.

and it can be delayed more days depending on the situation of country, state or city.


Please check below.


Shipping MethodK-Packet
(Post-office)
EMS
(Post-office)
Air-Parcel
(Post-office)
Weight~1.8kg (1,800g)~30kg (30,000g)~20kg (20,000g)
COVID-19
Delivery Condition
DELAY or STOPDELAY or STOPSTOP
DELAY CountriesU.S.A, UK, Canada, Germany, Russia,
Austria, Belgium, Denmark, France,
Hungary, Italy, Kazakhstan, Poland,
Spain, Sweden, Switzerland, Israel,
Estonia, Czech, Jordan, Oman, Qatar,
Serbia, Ukraine, Uzbekistan, Algeria,
Bahrain, Kenya, Uganda
U.S.A, Russia, Canada, France,
Germany, Singapore, Thailand, UK,
Hong Kong, Vietnam, Malaysia
X
STOP CountriesThe other countries
(except delayed countries)
The other countries
(except delayed countries)
X
Estimated delivery period1~8 weeks
(+1~2 weeks more)
4~8 Days
(+1~2 weeks more)
X
Shipping MethodFedEXDHL
Weight~20kg (20,000g)~10kg (10,000g)
COVID-19
Delivery Condition
SmoothSmooth
DELAY Countriesnonenone
STOP Countries

Russia, Brazil, Mexico, India, Indonesia, China, and South America countries

Iran, Russia, India,
Austria, Turkey, Spain,
Brazil, Portugal, Mexico,
Italy, Greece, Moldova, Vietnam
Estimated delivery period4~8 Days4~8 Days



Please consider this issue when making an order.


If there is a problem with delivery, we will leave 1:1CS message.

you can find CS message at MY-PAGE and through your email (except gmail email).


update: 5. AUG




#303, Hyowon-Bld. 32-31, Hwajung-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, 10503
Republic of Korea (South)
Company Registration No.: 128-87-03801
Telecommunication services registration No.: 2015-GoyangDeogyangGu-0636