[NOTICE] Post-Office delivery problem of worldwide
[TesterKorea] Manager
03/05/2020 02:07:44 AMPost-office worldwide service is not smooth due to COVID-19 problem.
even available countires may be delayed about 1~3 weeks additionally after arrival.
and it can be delayed more days depending on the situation of country, state or city.
Please check below.
| Shipping Method | K-Packet (Post-office) | EMS (Post-office) | Air-Parcel (Post-office) |
| Weight | ~1.8kg (1,800g) | ~30kg (30,000g) | ~20kg (20,000g) |
| COVID-19 Delivery Condition | DELAY or STOP | DELAY or STOP | STOP |
| DELAY Countries | U.S.A, UK, Canada, Germany, Russia, Austria, Belgium, Denmark, France, Hungary, Italy, Kazakhstan, Poland, Spain, Sweden, Switzerland, Israel, Estonia, Czech, Jordan, Oman, Qatar, Serbia, Ukraine, Uzbekistan, Algeria, Bahrain, Kenya, Uganda | U.S.A, Russia, Canada, France, Germany, Singapore, Thailand, UK, Hong Kong, Vietnam, Malaysia | X |
| STOP Countries | The other countries (except delayed countries) | The other countries (except delayed countries) | X |
| Estimated delivery period | 1~8 weeks (+1~2 weeks more) | 4~8 Days (+1~2 weeks more) | X |
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| Shipping Method | FedEX | DHL | |
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| Weight | ~20kg (20,000g) | ~10kg (10,000g) | |
| COVID-19 Delivery Condition | Smooth | Smooth | |
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| DELAY Countries | none | none | |
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| STOP Countries | Russia, Brazil, Mexico, India, Indonesia, China, and South America countries | Iran, Russia, India, Austria, Turkey, Spain, Brazil, Portugal, Mexico, Italy, Greece, Moldova, Vietnam | |
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| Estimated delivery period | 4~8 Days | 4~8 Days | |
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Please consider this issue when making an order.
If there is a problem with delivery, we will leave 1:1CS message.
you can find CS message at MY-PAGE and through your email (except gmail email).
update: 5. AUG
