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[NOTICE] Post-Office delivery problem of worldwide

[TesterKorea] Manager

03/05/2020 02:07:44 AM

Post-office worldwide service is not smooth due to COVID-19 problem.

even available countires will be delayed about 3~4 weeks additionally after arrival.

and it can be delayed more days depending on the situation of country, state or city.


Please check below.


Post-Office SHIPPING
STOP
Shipping MethodK-Packet, Air-Parcel, EMS
Stop PeriodUnpredictable
Stop Country

All Countries

(except delay countries)

Post-Office SHIPPING
DELAY
Shipping MethodK-Packet
Delay Period

K-Packet: 1~8 weeks (+ 2~3 weeks more)

Varies by country

Delay Country

Russia, Austria, Belgium, Denmark, France,

Hungary, Italy, Kazakhstan, Norway, Poland, Spain,

Sweden, Switzerland, Israel



DHL service is smooth.


DHL SHIPPING
(NO DELAY)
Shipping Period4~8 Days
CountryShip to most countries
Stop Country Iran, Russia, India, Austria, Turkey, Spain, Brazil, Portugal 


Please consider this issue when making an order.


If there is a problem with delivery, we will leave 1:1CS message.

you can find CS message at MY-PAGE and through your email (except gmail email).


update: 13. MAY




#303, Hyowon-Bld. 32-31, Hwajung-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, 10503
Republic of Korea (South)
Company Registration No.: 128-87-03801
Telecommunication services registration No.: 2015-GoyangDeogyangGu-0636