[NOTICE] Post-Office delivery problem of worldwide
[TesterKorea] Manager
03/05/2020 02:07:44 AMPost-office worldwide service is not smooth due to COVID-19 problem.
even available countires may be delayed about 1~3 weeks additionally after arrival.
and it can be delayed more days depending on the situation of country, state or city.
Important! UK shipping issues:
There is a problem with delivery due to the deterioration of the local COVID-19.
It is possible to send by FedEX, but please note that local delivery is very very delayed now.
Please check below.
| Shipping Method | K-Packet (Post-office) | EMS (Post-office) | Air-Parcel (Post-office) |
| Weight | ~1.8kg (1,800g) | ~30kg (30,000g) | ~20kg (20,000g) |
| COVID-19 Delivery Condition | DELAY or STOP | DELAY or STOP | STOP |
| DELAY Countries | U.S.A, UK, Canada, Germany, Russia, Austria, Belgium, Denmark, France, Hungary, Italy, Kazakhstan, Poland, Spain, Sweden, Switzerland, Israel, Estonia, Czech, Jordan, Oman, Qatar, Serbia, Ukraine, Uzbekistan, Algeria, Bahrain, Kenya, Uganda | U.S.A, Russia, Canada, France, Germany, Singapore, Thailand, UK, Hong Kong, Vietnam, Malaysia | X |
| STOP Countries | The other countries (except delayed countries) | The other countries (except delayed countries) | X |
| Estimated delivery period | 1~8 weeks (+1~2 weeks more) | 4~8 Days (+1~2 weeks more) | X |
| |
| Shipping Method | FedEX |
| Weight | ~20kg (20,000g) |
| COVID-19 | Smooth |
| Delivery Condition | |
| DELAY Countries | none |
| STOP Countries | Russia, Brazil, Mexico, India, Indonesia, China, and South America countries |
| Estimated delivery period | 4~8 Days |
Please consider this issue when making an order.
If there is a problem with delivery, we will leave 1:1CS message.
you can find CS message at MY-PAGE and through your email (except gmail email).
